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Nonverbal Cues in Computer-Mediated Communication

Computer-mediated communication is a ubiquitous feature of modern life. Whether the communication is through Facebook, Twitter, email, instant messaging (IM), or such media as massive multiplayer online role-playing games (MMORPGs,) the ability for human beings to communicate across time and culture is unprecedented in history. Never before have people been able to communicate so freely with strangers around the world. However, it lacks at least one critical aspect of face-to-face interaction: nonverbal communication. Therefore, it is imperative that we continue to find more and more ways to approximate the nonverbal cues provided by speaking in person.
Nonverbal communication, loosely defined as all parts of communication other than words, is by far the larger source of information when speaking face-to-face with another person (Knapp 5.) These parts include eye contact, facial expression, rate of speech, volume of speech, gestures, posture, clothing, appearance, smell, paralanguage (sounds, sighs,) and even silence.
From the moment we are born, we begin communicating nonverbal…

 

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