Communication in the Workplace

The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.

There are many symbols that people encounter when communicating. In a verbal exchange there are abstract and concrete symbols. A concrete symbols represents a specific object (Hybels & Weaver, 2007, pg. 10). There is little room for a person to interpret a concrete symbol or to put another meaning to this. If, for example, the concrete symbol is a …



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